Terms & Conditions
1. About me
This website is operated by Sasha Shalmina, a sole trader based in Scotland, United Kingdom.
If you have any questions about these Terms & Conditions, you can contact me at:
info@sashashalmina.com
2. Products
I sell:
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Original artworks
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Art prints
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Custom or made-to-order artworks
All artworks are described as accurately as possible. Please note that colours may vary slightly depending on your screen and display settings.
3. Prices & payment
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All prices are shown in GBP (£) unless stated otherwise.
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Payment is taken securely at checkout via Stripe and PayPal.
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I do not store or have access to your full payment details.
4. Shipping
UK orders
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At present, I ship within the UK only.
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Shipping costs and estimated delivery times are shown at checkout.
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Orders are carefully packaged to protect the artwork in transit.
Risk & delivery
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Responsibility for the artwork passes to you once the item has been delivered to the address provided.
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If an item arrives damaged, please contact me within 48 hours of delivery, including photographs where possible.
International orders
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International shipping will be offered in the future.
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When available, international buyers will be responsible for any customs duties, taxes, or import charges.
5. Returns & cancellations (UK customers)
Your right to cancel
Under UK consumer law, you have the right to cancel your order within 14 days of receiving it, except for custom or made-to-order artworks (see section 6).
To cancel:
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You must contact me within 14 days of receipt to let me know you wish to return the item.
Returning items
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After cancellation is agreed, you have a further 14 days to return the item.
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Return postage costs are the buyer’s responsibility.
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Items must be returned in their original condition and packaging.
Refunds
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Refunds will be issued within 14 days of receiving the returned artwork.
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The refund will include the item price and the original standard delivery cost.
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I reserve the right to make a deduction if the artwork has been damaged or mishandled.
6. Custom & made-to-order artworks
Custom or made-to-order artworks are non-refundable, unless they arrive damaged or faulty.
This includes:
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Commissioned pieces
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Personalised or customised artworks
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Works created specifically to your request
This is in line with UK consumer law.
7. Prints & limited editions
Prints should be handled carefully and returned in original packaging where possible.
If a limited edition print includes a certificate of authenticity, this must be returned with the artwork.
8. Intellectual property
All artworks, images, text, and content on this website are the intellectual property of Sasha Shalmina.
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Purchasing an artwork does not transfer copyright.
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You may not reproduce, copy, distribute, or use images of the artwork for commercial purposes without written permission.
9. Liability
I am not responsible for:
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Delays outside my control (e.g. postal or courier delays)
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Loss or damage caused after delivery
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Indirect or consequential losses
Nothing in these Terms limits your statutory consumer rights.

